Thursday 26 October 2017


KUALA LUMPUR: Aiming to provide faster, efficient and transparent service to its stakeholders, CIDB Malayia is transforming its online registration system by introducing the Centralised Information Management System (CIMS) from 4 July 2017.

CIMS integrates all processes and transactions to facilitate sharing of data and decision making, where all customer services are rendered online.

Under CIMS, stakeholders can submit their applications, make payments and have access to information related to CIDB and construction.

With the idea of making dealings simple and efficient, CIMS allows easy access to CIDB's online services and transactions through a single online channel.

Under CIMS, application and approval processes are conducted online whereby customers need no longer go to CIDB counters to send physical supporting documents or to collect their certificates or cards.

Certificates will be generated by CIMS as e-document format and sent to customers through email. It will also notify customers through email and SMS upon application approval and when their certificates or licenses are due for renewal.

CIMS also allows for a shorter approval process, and application approval process will be done completely online to enhance transparency.

The system will be integrated with relevant agencies in order to verify accuracy of data and documents submitted online during application. This way, any false information submitted can be detected.

For contractors, the services that can be accessed through CIMS include registration, construction project declaration, levy management and Score.

For construction personnel, they can use CIMS for registration and accreditation.

CIMS can also be accessed for information on trainings for contractor development, construction personnel competency and management and supervisory competency development.

To access CIMS, users can visit, and click on the 'eServices' tab. For assistance and reference, contact CIDB Careline at 1-300- 88-CIDB (2432), or log in to eBantuan (logo eBantuan) at

04 July, 2017

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